When you use 5bet, certain information comes to us. This page clearly explains what we collect, why we collect it, and who we share it with.
At 5bet, your data security isn't just a promise on paper — it's backed by real, tangible measures
All data transmitted on 5bet is protected with 256-bit AES encryption — the same technology used by banks and government systems. No third party can access your information.
You have full rights to view, correct, or delete your personal information on 5bet. A single request to our support team is all it takes.
Your name, mobile, email, or any other personal information is never sold to advertisers or third parties. This is a strict policy at 5bet.
5bet only collects information that is strictly necessary to operate the platform. Collecting unnecessary data goes against our core privacy principles.
Any data beyond what is legally required is automatically deleted after a set period. Your old information is never kept indefinitely.
If you no longer wish to receive promotional emails or SMS, opt out at any time. You can stop all 5bet marketing communications with a single click.
By using 5bet, you agree to this Privacy Policy. We've done our best to keep everything clear and easy to understand. If any part is unclear, please Bangla support team Here for you.
Who this policy applies to and why it exists
This Privacy Policy 5bet Applicable to all platform users. When you visit the 5bet website or mobile app, open an account, place bets, or interact with us in any way — certain information is naturally shared with us.
In this policy, we explain: what information is collected, how it is collected, why it is retained, and what rights you have over your data. 5bet's commitment is always transparency — nothing is hidden.
This Policy 5bet Terms & Conditions-এর সম্পূরক। উভয় নথি একসাথে পড়লে সম্পূর্ণ চিত্র পাবেন।
What data is collected and why
5bet only collects information that is necessary to operate its services and maintain security. A detailed breakdown is provided below:
| Type of data | Why it is collected | Required? |
|---|---|---|
| Name & mobile | For Account Creation & Communication | Yes |
| Date of birth | To confirm you are 18+ | Yes |
| Payment Information | For processing deposits and withdrawals | Yes |
| NID / Passport | KYC Verification & Fraud Prevention | In specific cases |
| IP address | Security monitoring | Automatic |
| Contact & Notifications | Optional |
What we do with your data
5bet uses your data for specific and limited purposes only. Each purpose is clearly outlined below:
5bet never shares your betting behavior or preferences with third parties for advertising purposes.
Who your data is shared with and when
5bet may share your information in limited, specific circumstances. Each case is explained below:
Certain third-party service providers operate on behalf of 5bet — including payment gateway providers, KYC verification services, and game providers. Only the information necessary to deliver those services is shared with them.
5bet is required to provide information under valid orders from courts or regulatory authorities. In such cases, we always disclose only the minimum necessary data.
Before sharing data with any partner, their privacy standards are reviewed and verified.
What cookies are and how to manage them
5bet uses cookies on its website. Cookies are small files stored on your device that help improve site functionality.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
How 5bet Protects Your Information
5bet uses industry-leading technology and processes to keep your data secure:
5bet's security team monitors the platform around the clock, 24/7. Any suspicious activity is detected and acted upon immediately.
No matter how advanced our security technology is, keeping your password confidential and avoiding logins on unfamiliar devices is your own responsibility.
You have full control over your own data
Regarding your personal information on 5bet, you have the following rights:
You can request to view the information we hold about you.
You may request corrections to inaccurate data or ask that incomplete information be updated.
Under specific conditions, you may request the deletion of your data.
In certain circumstances, you may request that the use of your data be restricted.
You can request your data in a standard, portable format.
You can object to your data being used for marketing or any other specific purpose.
To exercise any of these rights, Support team Get in touch. Requests are typically processed within 30 business days.
How Long Your Data Is Retained
5bet does not retain your information indefinitely. Each type of data has its own retention period:
Once the stated retention period expires, data is securely deleted or anonymised.
Special Policy for Protecting Minors' Data
5bet is strictly for adults (18+). We do not knowingly collect any information from individuals under the age of 18.
If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
If parents believe their child is using 5bet, please contact our support team immediately.
What Happens When Your Data Is Transferred Abroad
5bet is an international platform. Some service providers may be based in other countries, so your data may be transferred internationally.
In such cases, 5bet ensures:
How We Notify You of Changes
5bet may update this Privacy Policy from time to time. When changes are made:
Continued use of 5bet after any changes takes effect will be considered your acceptance of the updated policy.
Keep your mobile number and email up to date in your profile to ensure you receive notifications.
For any privacy-related questions or concerns
If you have any questions or concerns about this Privacy Policy or your data, please get in touch with us:
Privacy complaints are handled with the highest priority. You will receive an initial response within 3 business days of your complaint being received.